FAQ (2026)

FSC (Forest Stewardship Council) certification ensures that the paper comes from responsibly managed forests that provide environmental, social, and economic benefits. Papers bearing the FSC label follow strict chain-of-custody rules.

PCF means the paper is processed without using chlorine-based bleaching agents, resulting in a cleaner manufacturing process and lower environmental impact.

The recycling (Mobius loop) symbol shows that the paper is recyclable, and when paired with a legend, indicates the percentage of recycled fibre used in its production.

Green Seal certifies that the paper contains a minimum of 30% post-consumer fibre and meets certain environmental and performance criteria. It’s recognised in procurement guidelines and states stewardship.

The Programme for the Endorsement of Forest Certification (PEFC) is another independent certification for sustainable forestry. While FSC is more globally recognised in many design/print markets, PEFC is a credible alternative, especially in regions with small forest owners.

Uncoated paper has a natural surface and better suitability for writing, stationery, and ink absorption.
Coated paper has a surface treatment (glossy, matte, silk) that increases smoothness, sheen, and print clarity — especially for images.

Fine papers are premium papers used for text and cover work, available in finishes like smooth, vellum, wove, linen, etc. They offer high opacity, print fidelity, and tactile quality.
Offset papers are used in offset printing, where ink is transferred via an intermediate surface (e.g., rubber blanket) rather than direct contact.

Consider the following:
1. Purpose / medium (document, invitation, packaging, art).
2. Print method (digital, offset, letterpress, embossing, foil).
3. Finish preference (smooth, textured, specialty).
4. Sustainability credentials (recycled content, FSC, PEFC, etc.).
5. Budget and supply considerations.

Yes, we provide sample sheets upon request, depending on product type and availability. For more information, kindly reach out to any Takeo spokesperson from the contact numbers available here on our website.

Yes, many of our paper types can be cut to custom dimensions. Please contact us with your requirements (dimensions, GSM, finish).

Answer: We currently provide deliveries at competitive prices within the Klang Valley. For other locations across Malaysia, a minimum shipping fee of RM15 applies. There is also a self-pickup option available directly from our Kuala Lumpur and Penang offices.

Our integrated digital system keeps inventory information precise and current, allowing us to manage stock efficiently at all times. Speak to our spokesperson to discover more information regarding our stock availability.

Please report any defects or mismatches within 2 days of delivery. Items must be in good condition and in their original packaging. Returned items will be inspected and our spokesperson will contact you regarding any replacement or refund.