DELIVERY

At Takeo, we are offering delivery service & self-pickup. Every order will be processed on the next working day from the date of order placed. An email is sent to you for the delivery update. Customers normally will receive their order within 2 to 5 working days.

Every order is RM15.00 flat rate delivery cost. No charges for self-pickup at our Kuala Lumpur and Penang offices.

Pick-up time
Tue to Fri, 9:00 am to 4:00 pm
Public holiday excluded

Cutting charge RM6.00 apply on self-pickup per cut size, per size per 100 sheets.*
* Cutting charge payable upon collection

Time being, we only provide delivery within Klang Valley from Fine Paper Takeo (M) Sdn Bhd, Kuala Lumpur distribution office by Takeo delivery team.

For customers who wish to make an order but out of the delivery service coverage area, please contact our office at +603-9286 1890 or email us at halo@takeo.com.my for further assistance.

RETURNS

All goods sold are not refundable unless there is a manufacturing default and not applicable to cut-size paper.

Buyer shall ensure that the purchased Goods is returned to Takeo within 7 calendar days from the delivery date with proof of purchase. Please contact our office at +603-9286 1890 or email us at halo@takeo.com.my. Please retain your postal receipt until your parcel has arrived back to us. We may need to verify this if we fail to receive yours.

Please allow at least 5 working days for us to process and our team will contact you for the updates.

Return address:
Fine Paper Takeo (M) Sdn Bhd
51, Jalan 10/91, Taman Shamelin Perkasa, 56100 Kuala Lumpur, Malaysia.